Coaching Guidlines
This agreement between me, Christa Smith, and you, the client, will begin as soon as payment is received and continue for the number of months subscribed. The fee is payable in advance to Christa Smith via Venmo mobile app or Paypal. If you have chosen to take the Human Design Blueprint, there is an additional $70 charge.
The Service:
The service to be provided is coaching, which is not advice, therapy, nor counseling and may address specific personal projects, business successes, or general conditions in your life or profession. Coaching is a designed alliance that helps bring out the best in you and helps you to create and live the life you want to live.
Subscriptions and Cancellations:
Coaching packages can be purchased in subscriptions of one, three, six, or twelve months, and you can have up to one session for every week of the subscription. As an example, a three month subscription purchased on January 1st would terminate on April 1st or at the end of 8 sessions, whichever comes first. All cancellations within 24 hours of an appointment will be counted as that week’s session. Requests to change an appointment with more than 24 hours of warning will try to be accommodated, but if the change cannot be accommodated then the original session will be counted. When I have a conflict arise or I’m out of the office at any point during your subscription, a week will be added to your subscription for each week missed.
You will receive a one-time-only money-back guarantee after the initial month of coaching. Should you be dissatisfied with the coaching experience and convey this to me before the first session of the second month, you will be charged for all sessions you have had up to that point, but given your money back for the remainder of the subscription.
Procedure:
I will call you via Zoom at the specified time, unless we make other arrangements. If you wish to connect with me in between sessions with a challenge, a success or an inquiry, I will make every attempt to respond to your e-mail within 24 hours, with an email or short phone call at your discretion. I’m happy to provide this extra level of service at no additional charge.
Confidentiality:
I promise you that all information provided to me will be kept strictly confidential as allowed by law. Throughout our working relationship I will engage in direct and personal conversations. You can count on me to be honest and straightforward in asking questions and making requests. Your understanding that the power of the coaching relationship can only be granted by you and you agree to do just that—have the coaching relationship to be powerful. If you believe that coaching is not working as desired, you agree to immediately communicate that to me and both of us will take action to remedy the situation.
Problems:
If I ever say or do anything that upsets you or doesn’t feel right, please bring it to my attention so that we can resolve it as soon as possible. My objective is to have a coaching relationship that is fully open, honest, real and trusting in our communication styles. Let’s give each other plenty of latitude, and promptly ask for clarification if there is a mis-connection.
Between Sessions:
Email me any time at christa@christa-smith.com, or text me at 808-446-9211 to reach me with ideas, problems, questions, etc.
Coaching Agreement
Coach
I agree to serve as your Coach – to partner with you to identify and achieve your personal and/or goals.
As your Coach, I cannot guarantee results. You will create powerful results by having the courage and determination to forward the inspired action in your life.
During the time we spend together in our coaching sessions, I will devote my time, thoughts, and energy to you, exclusively. In between our sessions, I may not be instantly available, as I may be attending to others, or myself. I will however, always attempt to be available within 24 hours.
I am a Coach, not a psychotherapist or physician, and I am not trained in diagnosing psychological or medical conditions. If any issues come up for you that should be handled by a licensed therapist or physician, I insist that you must attend to your health by contacting the appropriate professional.
As your Coach, I will bring attentive listening, understanding, belief in you and commitment to your success. You can expect me to challenge you, offer fresh perspectives, make requests (including assigning “homework”), acknowledge your wins, and guarantee utmost confidentiality (to the fullest extent of the law, and so long as I don’t fear for your or another’s safety) in the powerful, sacred relationship.
Client
I am motivated and committed to taking action on my determined personal and professional goals. I realize that anything less than my intentional full participation will not lead to my success.
I accept full responsibility for myself and any actions I take that might result from Coaching.
I am healthy enough to engage in coaching.
I can financially afford the Coaching fee at this time (or have made arrangements for my coaching to be gifted to me). I understand that coaching is typically paid for in advance, and there are no refunds for time utilized with my coach. I agree that ultimately, it is my responsibility that my coach gets paid for the services I use.
I agree to honor my scheduled session times.
I have read and agree with the Coaching Guidelines and the Coaching Agreement.
